Welcome to the Southlake Family Health Team
NOTICE TO ALL PATIENTS
SATURDAY URGENT CARE CLINIC
The Southlake Family Health Team is open for walk-ins urgent care patients on Saturday mornings (9AM-12PM). However, due to the COVID-19 outbreak, our clinic doors will be locked. Please call 905-853-3103, option 1. Our receptionist will conduct some screening questions prior to entry into the office. If you are unable to call the office, you can knock on the front door.
VIRTUAL VISITS IN RESPONSE TO COVID-19
Our clinics have begun to offer virtual care to make sure that we can continue to care for our patients safely and effectively. This means that we will be using video and audio technologies for some patient visits rather than asking all patients to come into our office. Learn more.
We are experiencing an exceptional high volume of calls during the following times: Mondays from 8:30 AM – 5:00 PM; Fridays 1:00 PM – 5:00 PM; and daily from 1:00 PM – 2:00 PM. If your call is of a non-urgent nature, we recommend that you call during our non-peak times in order to ensure quicker assistance. Please be assured that we are doing our best to answer your call in a timely manner. Your patience is appreciated.
PARKING (NEWMARKET SITE)
Parking is available behind our building off of Lundy’s Lane or in the garage at the hospital with access to our building via the bridge on the 3rd floor. There is a parking fee for this lot.
“Park Wise” parking lots which are located East and West of our building. The cost at the west lot is $5 flat rate daily fee. The cost at the east lot is $5.00 for four hours then $10.00 thereafter. Click here for more details.
CONSENT TO DISCLOSE PERSONAL HEALTH INFORMATION
Without your permission, we cannot disclose any personal health information to anyone outside of your circle of care. This includes spouses and even family members. By filling out our consent form, you can allow certain individuals to book appointments or pick up forms/test results on your behalf. Fill out the form and either drop it off, or mail to our office to complete this process. Click here to fill out the form.