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Zero Tolerance Policy

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Zero Tolerance Behaviour

We are committed to providing a safe, secure and respectful environment for all our patients and staff. Our office has a zero tolerance policy for all forms of abuse: physical or verbal abuse, violent, disruptive or aggressive behaviour. We reserve the right to take appropriate measures, which may include requesting you to leave, discharging you from our family practice or legal action, if the policy is violated. Every team member and patient deserves to be treated with dignity and respect. Let's foster an environment where kindness prevails. Thank-you for your cooperation.



Our Partners
  • Southlake Community OHT
  • Southlake Regional Health Centre
  • Aurora-Newmarket Family Health Team
  • Health for All Family Health Team
  • Family & Community Medicine, University of Toronto
  • Centre for Addiction and Mental Health
  • Heart & Stroke Foundation
  • La Leche League Canada
  • Central Regional Cancer Program
  • Thrombosis Canada
  • Osteoporosis Canada